Terms of Use

These Terms cover the Site and the early-access and contact forms on it. Your use of the Matterhall product, including app.matterhall.com, our command-line and AI-agent tools, and hosting of content you publish, is governed by the customer terms you accept when you create a workspace or sign an order with us. If those terms conflict with these, those terms control for the product.

Requesting early access does not guarantee access, a particular plan, or a particular price. We may invite requesters in any order and may change or end the early-access program at any time. Please provide accurate information in any request you submit.

License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site to learn about and evaluate Matterhall.

Restrictions. You may not: (i) sell, license, distribute, or commercially exploit the Site or its content; (ii) modify, reverse engineer, or create derivative works from any part of the Site; (iii) access the Site to build a competing product; (iv) interfere with, disrupt, or attempt to gain unauthorized access to the Site or its systems, including by automated submissions to our forms; or (v) copy or republish any part of the Site except as these Terms allow. Keep all copyright and proprietary notices intact on any permitted copies.

Changes. We may modify, suspend, or discontinue the Site at any time, with or without notice, and have no obligation to provide support for it.

Ownership. The Site and its content, including text, graphics, and trademarks, belong to Matterhall or its licensors. These Terms transfer no ownership rights to you. All rights not expressly granted are reserved.

Feedback. If you share feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without attribution. Please don’t send feedback you consider confidential.

Your use of the Site is also governed by our Privacy Policy, which describes what we collect and how we use it. The Site does not use cookies or tracking technologies. If these Terms conflict with the Privacy Policy about personal information, the Privacy Policy controls.

You agree to defend, indemnify, and hold harmless Matterhall and its officers, employees, and agents from claims and reasonable costs, including attorneys’ fees, arising from (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of law. We may assume control of the defense of any such claim at your expense, and you agree to cooperate. You may not settle any such claim without our prior written consent. We will make reasonable efforts to notify you of any claim we become aware of.

The Site may link to third-party websites or services we don’t control. We don’t endorse them and aren’t responsible for them; their own terms and privacy practices apply. To the fullest extent permitted by law, you release Matterhall from claims arising from third-party services. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party.”

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, Matterhall and its suppliers disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful code. Where law requires warranties, they are limited to 90 days from your first use.

To the maximum extent permitted by law: (a) Matterhall and its suppliers will not be liable for lost profits, lost data, costs of substitute products, or any indirect, consequential, incidental, special, exemplary, or punitive damages arising from these Terms or your use of, or inability to use, the Site; and (b) our total liability for any claim under these Terms is limited to the greater of $50 USD and the amount you paid us under these Terms in the six months before the claim arose. Multiple claims do not increase this limit.

These Terms apply while you use the Site. We may suspend or end your access to the Site at any time, including if we believe you have violated these Terms. Sections 3 (restrictions, ownership, and feedback) and 4 through 12 survive termination.

California. Under California Civil Code Section 1789.3, the provider of the Site is Matterhall. To file a complaint or request more information, email admin@matterhall.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or (800) 952-5210.

State privacy laws. Residents of California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may have rights to access, correct, delete, and port their personal data and to opt out of sale, targeted advertising, and certain profiling. See our Privacy Policy for how to exercise them.

Nevada. Nevada residents may direct us not to sell certain information. We do not sell personal information; to submit a request, email admin@matterhall.com.

Changes to these Terms. We may update these Terms. If changes are material, we will post a notice on the Site or email you if we have your address. Continued use after notice means you accept the updated Terms.

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. For claims not subject to arbitration, you and Matterhall consent to the exclusive jurisdiction of the state and federal courts in New Castle County, Delaware. Either party may seek equitable relief to protect intellectual property in any competent court, and either party may bring an individual action in small claims court.

Export. You agree not to export or transfer anything obtained from the Site in violation of U.S. export laws or other applicable regulations.

Electronic communications. You consent to receive communications from us electronically, and agree they satisfy any legal requirement that communications be in writing.

Accessibility. We aim for the Site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have trouble using the Site, email admin@matterhall.com and we will work to help.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Matterhall about the Site. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. “Including” means “including without limitation.” You may not assign these Terms without our consent; we may assign them freely.

Copyright and trademarks. © 2026 Matterhall. All rights reserved. Trademarks shown on the Site belong to Matterhall or their owners, and product names of other companies are used only to describe compatibility.

Contact. admin@matterhall.com

Applicability. Except for individual small claims court actions and requests for equitable relief about intellectual property, you and Matterhall agree to resolve all disputes relating to the Site or these Terms through binding individual arbitration, including claims that arose before you accepted these Terms.

Try to resolve it first. Before starting arbitration, the party raising a dispute must send written notice to the other. Within 45 days, the parties will meet by phone or video in good faith to try to resolve it. Our notice address is admin@matterhall.com. If the dispute isn’t resolved within 60 days of the notice, either party may start arbitration.

Rules. JAMS will administer arbitration (www.jamsadr.com): its Streamlined Arbitration Rules for claims under $250,000, excluding fees and interest, and its Comprehensive Arbitration Rules otherwise. Unless agreed otherwise, arbitration takes place in the county where you live, and its materials are confidential. A demand must include your contact information, a description of the claims and facts, the relief sought with a good-faith damages estimate, confirmation that you completed the informal process above, and proof of any required filing fee.

Arbitrator’s authority. The arbitrator decides all arbitrable disputes, including scope and enforceability of this section, except that a court decides challenges to the class action waiver, disputes about arbitration fees, whether a condition precedent to arbitration has been met, and which version of this section applies. The arbitrator may award the same relief as a court, on an individual basis only. The award is final and binding, and judgment may be entered in any court with jurisdiction.

Jury trial waiver. By agreeing to arbitration, you and Matterhall waive the right to a trial by judge or jury for all covered claims.

Class action waiver. All disputes must be brought individually. Neither party may bring claims as a plaintiff or class member in any class, representative, or collective proceeding. If a court finds this waiver unenforceable for a specific claim, that claim may be litigated in state or federal court in Delaware; all other claims remain in arbitration.

Fees. Each party bears its own attorneys’ fees unless the arbitrator finds a claim frivolous or brought for an improper purpose.

Batch arbitration. If 100 or more substantially similar demands are filed against Matterhall within 30 days by the same law firm or coordinated group, JAMS will batch them into groups of 100 with one arbitrator and one set of fees per batch.

Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice with your name, address, and a clear statement that you wish to opt out to admin@matterhall.com. Opting out doesn’t affect the rest of these Terms.

Severability. If any part of this section is invalid, it will be modified to the minimum extent necessary to be enforceable, and the rest remains in effect.